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CUSTOMER SERVICE
You can reach us via chat or email. All messages will be replied to with 24hrs or sooner. Feel free to reach out if you have any questions or need any suggestions regarding your products.
Peace & Blessings,
Asia J, your Skincare Konnect
REPRESENTATIVES ARE AVAILABLE
MON-FRI: 10am - 3pm
SAT-SUN: 10am - 12pm
CHAT WITH US​
Representatives are available:
MON-SUN: 10am - 3pm PT
LOCATIONS
Pop-up locations will be listed below
FREQUENTLY ASKED QUESTIONS
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How long does it take to prepare my order?I begin working on orders same day, but time varies depending on the product and how long it takes to make (typically 2-3 days for most items). I make everything by hand and in small batches to ensure quality, but as soon as orders are prepared, they are shipped to the customer. Every customer will be updated via email on the status of their order.
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Are all of your products vegan, organic and/or natural?Most of the time. Yes. Some of the time. No. Here's why: All of my products are made with sustainably sourced, certified organic and natural ingredients. Most of them are fragranced using natural essential oils I blend myself. However, some of my products do include artificial fragrances and there for cannot be labeled as a 100% organic or natural product as a result (although it may be the only artificial ingredient added to that product). I only sale a handful of artificially fragranced products and they are all labeled as such and fall under the "Seven Scents" department. Please see the disclaimer on this website for more info on fragrances/scents and be sure to read the product descriptions.
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Who makes the products/are they handmade?Yes. I am a small, but growing business. I make everything by hand and at the time of the order.
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